“I just ordered the purchase of 304 stainless steel food grade after I said it! How did the test find that it was not? Isn’t this the false propaganda of Kangbach kitchenware, deceiving consumers?” Talking about the shopping experience in the Douyin live studio, Beijing Min Longhua ( (Pseudonym) yelled: “Fucked”.
According to the order, Kangbach kitchenware will give away knives, spoons, shovels, etc.
It turned out that in early May, Longhua bought a set of Kangbach brand kitchenware in the Douyin live broadcast room.
In the live broadcast, the anchor repeatedly emphasized that the steamer in this set of kitchen utensils is made of 304 stainless steel. After the kitchenware got in hand, Longhua did not find the 304 stainless steel food-grade material mark in the kitchenware. After a colleague reminded, Longhua found that the material of the kitchen utensils was not 304 stainless steel through the self-test box of stainless steel manganese content, so it questioned the false propaganda of Kangbach kitchenware.
In this regard, the customer service staff responded to the reporter and said that they were not sure about the material of the cutlery given to the kitchen utensils sold, but the material of the steamer was indeed 304 stainless steel. Later, the reporter checked and found that the product link had been taken off the shelf.
Is Kang Bach kitchenware made of 304 stainless steel food grade? Netizens self-tested and found that “cat greasy”
Celebrity endorsements, buy a wok to send a steamer, 304 stainless steel food grade material…In the face of this attractive publicity, in early May, Longhua purchased the “Kangbach Brand Processing Factory” double-sided pattern worth 399 yuan in the live broadcast room of the Douyin platform. Wok.
The customer service once said that the knives, spoons, and shovel are all made of “304 stainless steel food grade”
Long Hua recalled that at the time the anchor claimed in the live broadcast that a variety of kitchen utensils such as a steamer were given as a gift. Among them, the original price of the steamer is more than 150 yuan, “the whole is made of 304 stainless steel food grade.” He consulted customer service and confirmed that the gift knives, shovel, and spoon were all made of 304 stainless steel, so he placed the order.
After the arrival of the goods, Longhua inspected and found that the set of kitchen utensils did not have a 304 stainless steel logo. Reminded by a colleague, Longhua realized that the goods he purchased might not be made of 304 stainless steel food grade. Therefore, Longhua came up with the idea of testing. After testing the stainless steel manganese content self-test box, he found that the gifts of the set of kitchen utensils, steamer, knives, shovel, and fork, were not “304 stainless steel material” promoted by the anchor.
Stainless steel manganese content self-test box test (provided by the party)
So, what is “304”? Longhua is obsessed with “304 stainless steel”? It turns out that the most common stainless steel materials on the market are divided into three types: 304, 316, and 201. 304 is the internationally recognized first choice food-grade stainless steel material, which has good rust and corrosion resistance; 316 has stronger corrosion resistance, but the price is more expensive, although these two kinds of stainless steel will also precipitate a part of metal ions during use.
However, the content is extremely low or even negligible, in line with national food-grade standards. The 201 stainless steel was originally used to make industrial products, but some unscrupulous merchants would choose to use 201 stainless steel to counterfeit 304 stainless steel in order to save costs. Long Hua said frankly that kitchen utensils are necessities of life, and they are “import supplies”. In his life, he pays special attention to the materials of these kitchen utensils.
After the stainless steel manganese content self-test box, the knife, spoon, and shovel are all made of “304 stainless steel food grade”
At the reminder of colleagues, Longhua purchased a stainless steel self-test box for manganese content testing. According to his introduction, according to the detection method instructions, drip blue reagents on the kitchen utensils. The higher the manganese content, the faster it turns red. If the kitchenware is made of 304 stainless steel, it will not change color. However, after some testing, Longhua found that except for the color of the wok pan, the other kitchen utensils turned red in a short time, which also means that the material is not 304 stainless steel.
The customer service insists that “all have regular quality inspections” The product link has been removed
After some testing, Long Hua became angrier and angrier.
What he didn’t think was that he contacted customer service through the Douyin platform, and the feedback he got was that “the factory’s products have formal quality inspections.” Therefore, Longhua called customer service, and the other party told him to “check the order number.” There was no more information after that.
The reporter called the customer service number, and the staff expressed that they were not sure about the material of the cutlery given, but the material of the steamer was indeed 304 stainless steel. When asked for a solution, the customer service staff unexpectedly said that they did not know that such a problem had not occurred before. Subsequently, the reporter checked the link of the product and found that it had been removed from the shelves.
In fact, Kangbach kitchenware has been lingering in the whirlpool of public opinion in recent years.
According to an enterprise search, Zhejiang Bach Kitchenware Co., Ltd. (Kangbach brand owner) was established on July 3, 2012, with a registered capital of 5 million yuan. Its business scope includes metal daily necessities manufacturing; household appliances manufacturing; Internet sales, etc.
The reporter noticed that the kitchenware manufacturer, which was established less than 9 years ago, had a lawsuit with Supor on various online platforms in June this year. Two years ago, Kangbach published a full-page advertisement in the “Yangcheng Evening News”, claiming that Supor misappropriated Kangbach’s “patented honeycomb technology” and copied and sold infringing products.
What is surprising is that the senior people of Zhejiang Province have finally decided that Kangbach needs to compensate Zhejiang Supor for economic losses and a total of 3 million yuan for reasonable expenses paid to stop the infringement.
Before this, Kangbach also issued a statement saying that it is a German brand. “Is this a pot made in Germany?” After experiencing a series of fraudulent controversies, when faced with buyers’ inquiries, the merchant revised its positioning: “German technology made in China.”